Terms & Conditions

These Terms & Conditions ("Terms") govern your use of two-oaks-technologies.com (the "Site") and, in general terms, engagements with Two Oaks Technologies LLC ("Two Oaks," "we," "us," or "our"). By using the Site or engaging our services, you agree to these Terms. Where a signed proposal or service agreement exists for your project, that document controls over this page in the event of any conflict.

1. Use of this Site

You may browse the Site and use the contact form to request a consultation. You agree not to misuse the Site — including attempting to disrupt it, scrape or harvest data from it, or use it for any unlawful purpose.

2. Intellectual property

The design, layout, text, graphics, and logos on this Site are owned by Two Oaks Technologies LLC and may not be copied or reused without permission. For client projects, ownership of the delivered website, domain, and related accounts follows the terms in your signed proposal — as stated on our Packages page, our standard practice is that clients own their site, domain, and accounts.

3. No guarantee of results

The Site and our services are provided "as is." While we work to build effective websites and manage your online presence well, we cannot guarantee specific outcomes such as search rankings, traffic, leads, or sales, since many of those depend on factors outside our control.

4. Payment, deposits & cancellation

Our standard commercial terms — deposit, payment schedule, and ownership — are described on the Packages page and confirmed in your signed proposal, which controls for your specific engagement. As a general practice: deposits are non-refundable once work has begun, and monthly care plans are month-to-month from day one and can be canceled with 30 days written notice per the terms in your proposal. Payments and invoices are handled through a secure third-party payment processor — we do not store your card details.

5. Limitation of liability

To the fullest extent permitted by law, Two Oaks Technologies LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our services, including lost profits or lost data. Our total liability for any claim related to a project is limited to the amount paid for that project.

6. Third-party links

The Site may link to third-party sites (such as Google Business Profile or social platforms). We aren't responsible for the content or practices of sites we don't operate.

7. Governing law

These Terms are governed by the laws of the State of Alabama, without regard to its conflict-of-law principles.

8. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted, shown by the "Last updated" date above.

9. Contact us

Two Oaks Technologies LLC — Huntsville, AL
Email: mike@two-oaks-technologies.com
Phone: 256-529-0546

See also our Privacy Policy and Accessibility Statement.